Licencing question

[Pixero]

When requesting a license it says: Please enter the name used when purchasing Twilight license.
I payed through paypal and never had to enter my name anywhere. Do you mean my username or my real name that paypal send you after I payed?
It's a bit unclear what you mean. Maybe you could refrase it to be clearer.

[Chris]

Sorry about that.

When you send in your license request, we need a way of matching up paypal payments with the requests. So the name can either be the name associated with your paypal account, or the email address associated with the paypal account, or if you pay via credit card, the "Alternate ID" you specify when ordering.

I'll update that popup to be more clear. Thanks! Again, sorry that it's ambiguous.

[Pixero]

Thanks, I've sent my request...

[Pixero]

When installing the license file I get:
"Attempting to install the specified license file failed."
What now?